New Feeling of Confidence for Rochelle

Other than giving birth to her children, Rochelle Eichenberger had never been hospitalized. So when she fell ill and required a hospital stay, the experience was a bit overwhelming.

There was a dizzying amount of new information about her condition, new medical terms, and new medications.  If understanding it all was difficult in the hospital, remembering it all when she went home would be next to impossible.

But with the Sun Health Care Transition program – designed to help patients more easily transition from hospital to home – Rochelle was able to begin her recovery with an extra layer of comfort and confidence.

It’s a feeling that continues today as she works to stay healthy.

“I just feel like I have so much more knowledge and I don’t feel lost,” Rochelle said.  “It’s given me the security of having information and being able to ask questions.”

Sun Health Care Transitions is vital to helping prevent hospital readmissions. The program focuses on helping patients self-manage their health conditions while boosting their confidence.

The program covers several key issues that are important in one’s health recovery, including reviewing medication regimes, offering education about various conditions and potential warning signs, ensuring timely follow up with physicians, and referrals for helpful community resources.

Rochelle battles kidney disease and COPD – Chronic Obstructive Pulmonary Disease – and managing her health is a priority.

She learned about Care Transitions at Banner Boswell Medical Center. After being discharged, she received a home visit from a Care Transitions nurse.

They discussed Rochelle’s various health challenges and her medication regimen.  As important, Rochelle received a binder to help keep information and medical records organized.

“I was impressed with my nurse’s knowledge and she presented me with a Personal Health Record binder, which I take with me to every doctor’s appointment,” she said.

Rochelle also received weekly calls from Care Transitions nurses prepared to answer all her questions. “It makes you feel good,” she said.

Care Transitions is offered to patients at no cost through the generosity of donors to the Sun Health Foundation. Rochelle is now a donor.

She can’t imagine managing her health without the program – and her trusty binder.

“I still go back and read information at my leisure to understand what’s wrong with me and what I can do both diet-wise and with exercise to help myself,” she said. “I use it every day.”

Sun Health Care Transitions is uniquely focused on providing patients and family caregivers with the skills, confidence, and tools they need to assert a more active role in their health care.